Privacy Policy
BW Plumbing Solutions Pty Ltd · Last updated: October 2026
Who we are
BW Plumbing Solutions Pty Ltd (“we”, “us”) is a plumbing business based in Melbourne, Victoria. This policy explains how we collect, use and protect your personal information.
What we collect
We may collect your name, phone number, email address, suburb or address, and any details you give us about a plumbing job or, if you’re applying for work, your qualifications and experience.
How we collect it
When you contact us by phone, email, our website or social media, when you book a job, or when you submit an enquiry or job application, including through Facebook and Instagram lead forms.
How we use it
To respond to your enquiry, quote, book and complete plumbing work
To send invoices and follow up on work
To consider you for employment if you’ve applied for a role
To meet our legal and business obligations
We don’t sell your information, and we don’t use it for anything unrelated to why you gave it to us.
Who we share it with
Only where needed to run our business, such as our job management, accounting and email software providers, or where required by law. Job applications are kept confidential and are only seen by the people involved in hiring.
Storage and security
Your information is stored securely in our business systems, and we take reasonable steps to protect it from misuse, loss or unauthorised access. We keep it only as long as we need it.
Access and corrections
You can ask to see or correct the information we hold about you, or ask us to delete it, by contacting us below.
Contact us
BW Plumbing Solutions Pty Ltd
Email: enquiries@bwplumbingsolutions.com.au
Phone: 0432 373 109